An insurance company of the Bank CenterCredit group
Sinoasia B&R: from health insurance to a universal insurer
JSC Insurance Company “Sinoasia B&R” is a Kazakhstani general insurance company and part of the Bank CenterCredit ecosystem for individuals and businesses. It grew out of a specialised health insurer founded in 2007 and today offers more than 20 products: from voluntary and international health insurance to CASCO, cargo, property and compulsory liability lines. The company’s reliability is confirmed by an S&P Global Ratings rating of “BB” with a positive outlook and an insurer financial strength rating of Ba1.
Company history
In 2007 the investment group Archimedes Health Development established JSC Medical Insurance Company “Archimedes Kazakhstan”. In its first years the company specialised in medical programmes, and in 2015 it became the first insurer in Kazakhstan to sign an agreement with Allianz Worldwide Care (AWP Health & Life) for international health insurance. In 2017 the shares of Archimedes Health Development were acquired by the owner of Sinoasia Alliance Group, after which the company changed its name to Sinoasia B&R.
A new stage began in 2023, when Bank CenterCredit acquired a block of ordinary voting shares of the insurer and became the owner of more than 90% of its capital. At the end of 2025 the company became a laureate in the “Company of the Year 2025” category established by the National Information and Analytical Centre. In January 2026 Sinoasia B&R received ARDFM licence No. 2.1.31 dated 16.01.2026 with an expanded list of classes, which included marine and aviation CASCO, liability of owners of water and air transport, insurance of loans to legal entities and insurance of losses of financial organisations.
| Full name | JSC Insurance Company “Sinoasia B&R” |
|---|---|
| ARDFM licence | No. 2.1.31 dated 16.01.2026, for insurance (reinsurance) activities |
| BIN | 071240007099 |
| Founded | 2007, as MIC Archimedes Kazakhstan |
| Major shareholders | JSC Bank CenterCredit (more than 90% of capital since 2023) |
| S&P Global Ratings rating | “BB”, outlook raised to “Positive” (October 2025) |
| IFSR rating | Ba1, outlook “Positive” (assigned in May 2026) |
| Chairman of the Management Board | Dzhan Bulatovich Abishev |
| Chairman of the Board of Directors | Bakhytbek Rymbekovich Baiseitov |
| Clients and claims | about 250,000 clients, KZT 11.9 billion paid to insured persons (per the website) |
| International participation | member of the International Federation of Health Plans; strategic partnership with CROSSBORDER HEALTH PARTNERS (United Kingdom) |
| Head office | Almaty |
Management and shareholders
According to ARDFM, the insurer’s major shareholder is JSC Bank CenterCredit. The company’s management board is headed by Dzhan Bulatovich Abishev and the board of directors by Bakhytbek Rymbekovich Baiseitov; the board includes independent directors, among them a foreign specialist. The company operates from its head office in Almaty: no branches are listed in the regulator’s register, and clients in the regions are served through online channels, the call centre and the Bank CenterCredit ecosystem.
Products for individuals
Turnkey apartment insurance
Covers interior finishing, furniture and appliances, loss of property and liability towards neighbours in the event of a flood.
CASCO
Protection of the car against theft, accidents, natural disasters and fire — regardless of who is at fault.
Voluntary health insurance
Access to quality medical care; international health insurance is also available separately — a strength of the company given its “medical” past.
Accidents
A classic programme and a separate policy for those who play sports.
Traveller insurance
The voluntary policy includes outpatient and inpatient treatment, medical evacuation and dental care for acute toothache; compulsory tourist insurance is also available.
Liability and cargo
Civil liability and cargo insurance for individual clients.
For business clients
For companies, Sinoasia B&R offers property insurance against fire, explosion, water supply and heating failures, theft and vandalism, separate solutions for clients of the Entrepreneurship Development Fund, CASCO for corporate vehicles, corporate health insurance and international health insurance for employees, accident insurance, and travel insurance for employees on business trips. For logistics companies, it offers cargo insurance against accidents, theft and natural disasters during transportation, as well as title insurance and liability insurance. The range of compulsory lines includes carrier’s liability insurance towards passengers, liability insurance for owners of hazardous facilities and compulsory environmental insurance.
Service and digital channels
In the personal account, clients can sign a contract, pay for it, report an insured event and view their contracts. A free call centre operates on a short number, WhatsApp support is available, and there is a separate line for tourists who find themselves in an insurance situation abroad. The website offers policy verification, video instructions, information about the insurance ombudsman, and a version for the visually impaired with a voice assistant. A separate section of the BCC Family website is devoted to offers within the bank’s ecosystem.
How to report an insured event
Report the event
Call the call centre or write on WhatsApp. Travellers abroad should contact the special tourist line before treatment begins.
Fill in the request
The insured event application can be submitted on the website or in the personal account — a manager will contact you within a day and explain which documents are needed.
Provide documents
Depending on the type of insurance, these may be police documents, medical reports, photos of damage, invoices and receipts.
Receive indemnity
After reviewing the application and assessing the damage, the company makes a payment or pays the medical institution for the services directly.
Important: under travel and medical policies, treatment must be agreed with the insurer or its assistance provider. Expenses incurred independently without agreement may be reimbursed only in part.
Why Sinoasia B&R
- the backing of Bank CenterCredit as the main shareholder;
- an S&P rating of “BB” with a positive outlook and an IFSR of Ba1;
- deep expertise in health and international health insurance;
- new licence classes in 2026 for transport, aviation and financial risks;
- a convenient personal account and a free call centre.
Regulation and supervision
JSC Insurance Company “Sinoasia B&R” is licensed and supervised by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (ARDFM). The company operates in the general insurance line under licence No. 2.1.31 dated 16.01.2026. Information on the executives and major shareholders of the insurer is published by the regulator in the official list of financial organisations.