A reliable partner for industry and private clients
Kazakhmys Insurance Company: a leader in insuring the mining industry
Kazakhmys Insurance Company JSC is one of Kazakhstan's leading general insurance companies. Legally it is registered in Zhezkazgan, while its head office actually operates in Almaty. The insurer serves large state-owned, financial and industrial enterprises, and also offers straightforward products for private clients and their families. Its strengths are the financial stability confirmed by Fitch Ratings and deep expertise in insuring the risks of the mining industry.
About the company
Kazakhmys Insurance Company operates under a licence covering all classes of the "general insurance" line and engages in both direct insurance and reinsurance. The company's name reflects its historical connection with the mining industry of the Zhezkazgan region: industrial risks became the basis of its expertise, and today the insurer describes itself as the number one insurer in the mining industry. Over time its client base has expanded considerably, and retail products for motorists, homeowners and families have been added to the corporate programmes.
In 2022 and 2023 Forbes Kazakhstan ranked the company first in its rating of Kazakhstan's insurers. Its quality management system is certified to the international standard ISO 9001:2015, and the company itself is accredited with the country's leading financial institutions.
| Full name | Kazakhmys Insurance Company JSC |
|---|---|
| Line | General insurance, reinsurance |
| ARDFM licence | No. 2.1.12 of 26.10.2022 |
| BIN | 010140000143 |
| Chair of the Management Board | Dzhangaliyeva Assel Amangusovna |
| Chair of the Board of Directors | Kasymova Amina Sotsialovna |
| Major shareholders | Kasymova A. S. |
| Branches | 4 |
| Head office | Almaty (registered address: Zhezkazgan) |
| Fitch Ratings rating | "BB+" on the international scale, "A+(kaz)" on the national scale, outlook "Positive" (27.11.2025) |
| Recognition | No. 1 in the Forbes Kazakhstan insurers rating (2022, 2023) |
| Quality | ISO 9001:2015 |
| Memberships | Association of Financiers of Kazakhstan, Insurance Payments Guarantee Fund |
Ownership, management and branches
According to ARDFM, the company's major shareholder is A. S. Kasymova, who also chairs the Board of Directors. The Management Board is chaired by Assel Amangusovna Dzhangaliyeva; the Board of Directors includes an independent director, and the Management Board includes, among others, the executive responsible for information technology. In addition to the head office, the company has 4 branches, in Ust-Kamenogorsk, Astana, Almaty and Karaganda, which allows it to serve industrial clients in the east and centre of the country as well as the capital's market.
Financial strength
Fitch Ratings assesses the company's financial strength at "BB+" on the international scale and "A+(kaz)" on the national scale. On 27 November 2025 the outlook was set at "Positive", meaning the analysts allow for further upgrades. The company's insurance portfolio is protected by reinsurance with leading international companies whose financial strength rating is no lower than "A-". This means that even for large industrial facilities the risk is spread among strong partners, and the client can count on obligations being met.
Participation in the Insurance Payments Guarantee Fund provides additional protection for the interests of private policyholders in the lines covered by the guarantee system.
Products for private clients
Motor
Compulsory motor third-party liability insurance (MTPL) and voluntary CASCO to protect your own car.
MyHome
A comprehensive property insurance programme: an apartment or house, interior finishing and household belongings. The policy can be arranged online.
Family and health
Accident insurance and insurance for specified medical events: financial support in the event of an injury or a serious diagnosis.
Solutions for business
Compulsory insurance
Carrier's liability to passengers, liability of private notaries, audit organisations and owners of hazardous facilities, and environmental insurance.
Property and cargo
Protection of buildings, equipment, inventories and cargo in transit.
Transport
Insurance of a corporate vehicle fleet and other vehicles of the enterprise.
Liability and medical
Voluntary civil liability insurance and medical programmes for employees.
Specialty lines
Individual solutions for industry-specific risks, including for mining and industrial enterprises.
Financial risks
Protection of a business against financial losses under special programmes whose terms are agreed individually.
Expertise in industrial risks
Mining and metallurgical enterprises work with costly equipment, hazardous production facilities and large workforces. For such clients it is important not only to arrange a policy but also to assess the risk correctly: inspect the site, determine the insurable value, agree limits and deductibles, and build reinsurance protection. Many years of experience in the industry allow Kazakhmys Insurance Company to offer comprehensive programmes that combine property insurance, third-party liability, environmental risks and personnel.
Online services
The company's website offers online insurance, a personal client account and policy verification through the Unified Insurance Database. A toll-free contact centre number is available from any mobile phone. The company states that its website is still being improved, so some products are more conveniently arranged with the help of an adviser.
Important: for corporate programmes, terms, limits and tariffs are calculated individually after a risk assessment. For private products, the list of risks and the exclusions are set out in the insurance rules.
If an insured event has occurred
Take action
Try to limit the damage and contact the competent authorities (the police, the fire service or other services, depending on the event).
Notify the insurer
Call the Kazakhmys Insurance Company contact centre or use the "Insured event" section of the website within the period set by the contract.
Submit the documents
Prepare the claim, the policy, documents about the incident and evidence of the amount of damage; if necessary, the company will carry out an inspection.
Wait for the decision
After checking the documents, the insurer makes a decision and pays the claim in accordance with the contract.
Regulation and supervision
Kazakhmys Insurance Company JSC is licensed and supervised by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (ARDFM). The company operates under licence No. 2.1.12 of 26.10.2022. Information on the insurer's management, the composition of the Board of Directors and the Management Board, major shareholders and branches is published by the regulator in the register of financial organisations and can be verified before concluding a contract.