An insurance company of the country’s largest financial group
Halyk Insurance: 30 years of history and investment-grade ratings
JSC “Insurance Company “Halyk” (Halyk Insurance) is a subsidiary of Halyk Bank of Kazakhstan operating in the general insurance line of business. Many clients know the company under its former name, Kazakhinstrakh. Today it is an insurer with investment-grade international ratings, a broad retail product range and online services that let you buy, renew and amend a policy in a matter of minutes.
Development path
The company was founded in 1995. As early as 2004 the ordinary shares of JSC Kazakhinstrakh were included in category “A” of the exchange’s official securities list, which meant recognition of a high ability to meet financial obligations. In 2005 the company received the medal “For High Quality in Business Practice” at the VII International Forum “High Quality in Business” in Geneva. In the same year the life insurance company JSC Halyk Life was created, initially wholly owned by Kazakhinstrakh.
Over time the insurer joined the financial group of Halyk Bank and changed its name to JSC “Insurance Company “Halyk”. Belonging to the largest banking group in Kazakhstan gives the company access to the bank’s extensive client base and digital infrastructure, and gives clients additional confidence in its stability.
| Full name | JSC “Subsidiary Organisation of Halyk Bank of Kazakhstan “Insurance Company “Halyk” |
|---|---|
| ARDFM licence | No. 2.1.21 dated 13.01.2023, line of business “general insurance” |
| BIN | 981040001082 |
| Chairperson of the Management Board | Kaisar Abdir |
| Chairperson of the Board of Directors | Kamila Valeryevna Arstanbekova |
| Major participants | T. A. Kulibayev, D. N. Kulibayeva |
| Insurance holding/group | JSC “Halyk Bank of Kazakhstan” (Halyk Group) |
| Branches | 18 |
| Head office | Almaty |
| Brand | Halyk Insurance (formerly Kazakhinstrakh) |
| Year founded | 1995 |
| Fitch Ratings | IFS “BBB”, national “AAA(kaz)”, outlook “Stable” (26.11.2025) |
| Moody’s | Baa2, outlook “Stable” (08.12.2025) |
| AM Best | “B++” (Good), long-term issuer credit rating “bbb”, updated 16.04.2026 |
Shareholders, management and branches
According to the ARDFM, Halyk Insurance is part of the insurance group of JSC Halyk Bank of Kazakhstan. The regulator lists T. A. Kulibayev and D. N. Kulibayeva as major participants of the company. The insurer’s management board is headed by Kaisar Abdir and its board of directors by Kamila Arstanbekova. The company’s former full name was JSC “Subsidiary Insurance Company of Halyk Bank of Kazakhstan “Halyk-Kazakhinstrakh”.
The regional network comprises 18 branches: in Almaty, Astana, Shymkent, Atyrau, Uralsk, Kyzylorda, Petropavlovsk, Pavlodar, Aktau, Kostanay, Kokshetau, Ust-Kamenogorsk, Semey, Taldykorgan, Aktobe, Karaganda, Taraz and Zhezkazgan. As a result, a client can visit a company office in practically any region of the country.
Regulation and supervision
Halyk Insurance is licensed and supervised by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (ARDFM). The company operates under licence No. 2.1.21 dated 13.01.2023 in the “general insurance” line of business. Information on management, major participants, branches and the insurance group is published by the regulator in the register of financial organisations; the company complies with the prudential standards set by the ARDFM on capital, insurance reserves and solvency.
Three international ratings
Halyk Insurance is one of the few insurers in Kazakhstan that simultaneously holds ratings from three international agencies. On 26 November 2025 Fitch Ratings upgraded the company’s financial strength rating to “BBB”, an investment-grade level, and assigned a national rating of “AAA(kaz)”, the highest on the Kazakhstan scale. On 8 December 2025 Moody’s assigned the company a financial strength rating of Baa2 in foreign and local currency. In April 2025 AM Best affirmed, and on 16 April 2026 updated, the “B++” financial strength rating and the long-term issuer credit rating of “bbb”. The outlooks for all ratings are stable.
For the policyholder this means that independent analysts rate the company’s capital, asset quality and ability to meet its payment obligations highly, even in the event of large losses.
What you can insure
Compulsory motor insurance
Online MTPL, including as a package with CASCO Light, as well as a policy for temporary entry into the Republic of Kazakhstan in a foreign car.
Halyk CASCO
Voluntary car protection with updated tariffs and the option to pay in instalments.
CASCO Light
A simplified car protection programme for those who need basic car insurance at an affordable price.
Property
Insurance of an apartment or house through an online builder, with no inspection; completion takes about three minutes.
Travel
Medical insurance for tourists travelling abroad, with bonus promotions for clients.
Health
Accident insurance for adults and children, including for participants in sports competitions.
For business, the company offers compulsory carrier liability insurance to passengers and the issuance of MTPL policies for corporate vehicle fleets. Large corporate risks (property, liability, special lines) are discussed individually with the company’s managers.
Online services
Most operations at Halyk Insurance are available on the website and in the personal account:
- policy activation and online payment of the premium;
- downloading, renewing and amending an existing contract; a policy can be renewed in about two minutes;
- checking a policy in the Unified Insurance Database and checking whether a contract is active;
- a vehicle depreciation calculator;
- a referral programme and the opportunity to become an agent of the company.
The company’s website presents documents, information about management, contacts and details, as well as information on participation in associations, unions and insurance pools.
Important: the scope of cover under CASCO, property and accident insurance depends on the programme chosen. Check the list of risks, the deductible and the exclusions in the insurance rules before paying for a policy.
What to do when an insured event occurs
Ensure safety
In a road accident or a property incident, take measures to reduce the damage and call the emergency services if necessary.
Notify the insurer
Report the event to the Halyk Insurance contact centre within the time limits stated in the contract and obtain advice on the list of documents.
Submit the claim
Submit the claim and the documents confirming the event and the amount of the damage; for property and cars, the company arranges an inspection.
Receive the decision and payout
After reviewing the documents, the company makes a decision and transfers the indemnity within the established period.