A Karaganda insurer with a history since 1991
ASKO: more than 30 years of insurance protection for people and business
ASKO Insurance Company JSC is a universal general insurer whose history dates back to December 1991. Its head office is in Karaganda, and 6 branches and an agency network allow it to serve clients in different regions of Kazakhstan. The company has gone from a regional partnership to a joint-stock company with licences for insurance and reinsurance, and today it offers motor insurance, protection of property, health and travel, and a broad set of compulsory liability insurance lines for enterprises.
History in key dates
The company was registered on 17 December 1991 in Karaganda as the partnership "Insurance Company Karaganda-ASKO-LTD". In 1995, after the licensing of insurers was introduced, it received its first licence for insurance activity from the Insurance Department of the Ministry of Finance. In 1998 the active development of the branch network began: the Kostanay, Akmola, Pavlodar and Almaty branches appeared. Partnerships with foreign insurers and reinsurers followed, the first share issue in 2000 and the introduction of the ISO 9001 quality management system in 2005, which, according to the company, was the first in the insurance market.
In 2007 ASKO rolled out an agency network across the country, which made it possible to conclude contracts and settle losses in regional and district centres. In 2014 the company launched online sales, in 2017 it obtained a reinsurance licence, in 2019 a licence for professional liability insurance, and in 2020 it joined the Association of Financiers of Kazakhstan. For its 30th anniversary a rebranding took place in 2021, in 2022 the "CASCO from ASKO" programme appeared with an individual choice of risks and options, and in 2023 the "HAPPY TRAVEL" travel medical insurance programme.
| Full name | ASKO Insurance Company JSC |
|---|---|
| Date founded | 17 December 1991, Karaganda |
| First licence | 28 July 1995, series SZh No. 000040 |
| ARDFM licence | No. 2.1.10 of 26.10.2022 |
| Line | general insurance; since 2017 also reinsurance |
| BIN | 991040000284 |
| Chair of the Management Board | Mindubayev Yuriy Anatolievich |
| Chair of the Board of Directors | Yurkina Natalya Anatolievna |
| Major shareholders | Yurkin V. B.; Sembekov A. K. |
| Branches | 6 |
| Head office | Karaganda |
| 2024 results | 4,779 insured events settled, KZT 3.6 billion paid |
| Memberships | Association of Financiers of Kazakhstan (since 2020) |
Corporate governance
According to ARDFM, the company's major shareholders are Vladimir Borisovich Yurkin and Amir Kateyevich Sembekov. The board of directors is chaired by Natalya Yurkina, who was at the origins of the company's development and headed the Management Board from 2007 to 2024; the board includes independent directors. In May 2024 the post of Chair of the Management Board was taken by Yuriy Mindubayev, who had long served as deputy head. Amir Sembekov, a Doctor of Economics, formerly head of the Karaganda regional state insurance department and a participant in the creation of the region's first insurance company, also sits on the board of directors.
According to the regulator, ASKO's branch network includes 6 branches: in Kostanay, Pavlodar, Kokshetau, Almaty, Astana and Balkhash; the head office is in Karaganda.
Insurance for private clients
MTPL
Compulsory motorist insurance arranged online using the IIN and the registration plate: the policy covers damage caused to other road users.
CASCO from ASKO
Voluntary protection of your car against road accidents, damage and unlawful acts of third parties. Risks and options are chosen individually, and instalments of up to 12 months are possible.
Voluntary motor third-party liability
A voluntary extension of liability above the limits of the compulsory policy, including a carrier's liability.
Accident
Payment for bruises, sprains, dislocations, fractures and other consequences of an accident.
Travel insurance
Medical assistance on a trip anywhere in the world; the HAPPY TRAVEL programme lets you assemble your own set of risks and services.
Property
Protection of your home and belongings against flooding, fire, damage and unlawful acts of third parties.
Solutions for business
ASKO's corporate portfolio covers practically all compulsory liability insurance lines, as well as specialised voluntary products:
- compulsory insurance of a carrier's liability to passengers (available online);
- compulsory environmental insurance;
- liability insurance of owners of hazardous production facilities;
- mandatory liability insurance of owners of facilities with mass attendance of people;
- professional liability insurance;
- insurance of cargo, and of rail and water transport;
- title insurance of ownership rights to real estate;
- insurance of loans of legal entities and other financial losses;
- medical insurance of migrant workers.
Service and online options
On the company's website you can buy a policy, check an existing contract by its unique number and through the Unified Insurance Database, download an electronic policy, and use the personal account and the vehicle depreciation calculator. For drivers, online settlement and recording of road accidents under the European protocol are available through the mobile app, and in the event of a dispute you can file a complaint with the insurance ombudsman. A round-the-clock call centre and a service of accident commissioners help you sort out the paperwork quickly after an incident.
How to report an insured event
Report the event
Call ASKO's round-the-clock call centre or write on WhatsApp; there is a separate short number for road accidents. If necessary, an accident commissioner comes to the scene.
Record the incident
If nobody is injured in the accident, both drivers hold valid MTPL policies and there are no disagreements, a European protocol can be drawn up in the mobile app: state the place and time, the drivers' and cars' details, take photos from four sides and mark the damage. In other cases call the police.
Submit the documents
The claim is submitted online or at the nearest regional office. When the claim is processed under the European protocol, the injured party is exempt from collecting the standard package of documents.
Receive the payment
After the damage is assessed and approved, the insurer transfers the compensation; under the European protocol, according to the company, payments arrive within 6 days on average.
Important: an insurance contract can be terminated early by submitting an application to the company's regional office; part of the premium is returned in proportion to the unexpired term, less expenses, within five business days.
Regulation and supervision
ASKO Insurance Company JSC is licensed and supervised by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (ARDFM). The company operates under licence No. 2.1.10 of 26.10.2022. Information on the management, the composition of the Board of Directors and the Management Board, major shareholders and branches is published by the regulator in the register of financial organisations and is available for any policyholder to verify.
Why choose ASKO
- more than 30 years in the market and its own history since 1991;
- 6 branches and an agency network: a contract can be concluded or renewed in different regions of the country;
- a round-the-clock call centre and a service of accident commissioners;
- flexible "CASCO from ASKO" and HAPPY TRAVEL programmes with a choice of risks;
- an extensive set of compulsory insurance lines for enterprises.