Today we have many achievements to our credit:
- guarantees from international partners;
- a leader in the corporate insurance market;
- more than 100,000 private clients and 12,500 enterprises in Kazakhstan;
- long-term partnerships with the largest reinsurance companies in the world;
- a strong team of professionals;
- competitive insurance products;
- availability of insurance services in all regions of the republic;
- and, most importantly, our greatest asset – an impeccable reputation.
The company’s strategic objectives
- heightened requirements for the quality of client service;
- development and introduction of new retail insurance services;
- further dynamic development of the company in the provision of motor insurance services;
- property and liability insurance;
- expansion of the sales network.
The number of our clients is constantly growing, which indicates that the chosen strategy is right and that trust in our company is increasing. On behalf of the Polis Re Insurance Center I thank all those whose high trust has helped the company grow. Thanks to your choice the company has become a leader in the risk placement market. We believe that this choice is no accident and will always be to your advantage.
Allow me also to thank the team of the Polis Re Insurance Center, which is the company’s competitive advantage, its most valuable asset and its driving force. Our team is geared only to success. It is strong in its cohesion and corporate spirit.
Welcome to our website and to our team!
What stands behind our achievements
Partnership with reinsurers
Large risks – industrial facilities, cargo, construction, corporate liability – rarely remain entirely with a single insurer. Part of them is ceded to reinsurance. Long-term relationships with international reinsurance companies make it possible to place such risks on stable terms and give the client confidence that a large loss will be paid. For more on how this works, see the reinsurance section.
Corporate insurance
For enterprises, what matters is not a single policy but a well-thought-out programme: property, transport, cargo, liability to third parties, staff, including compulsory employee accident insurance (OSRNS). Experience of working with thousands of companies helps us quickly understand the specifics of an industry and propose solutions that take account of the business’s real risks. See the business property insurance section for details.
Private clients
For private individuals we aim to make insurance simple and clear: to explain the terms, help choose a programme and be there when an insured event occurs.
How we understand the strategic objectives
Quality of service
High service requirements mean that the client receives clear advice, a correctly drawn-up contract and support throughout the whole period of insurance – from making changes to settling a loss.
New retail services
The needs of private clients change, and products must change with them: become clearer, easier to arrange and match a family’s real risks more precisely.
Motor, property and liability insurance
These lines remain key. For motorists the compulsory MTPL policy and voluntary CASCO are important – see the car insurance section for more. For property owners and businesses – protection against fire, natural disasters, unlawful acts of third parties and liability to other people.
Expansion of the sales network
Developing our presence in the regions makes insurance services more accessible: the client can obtain a consultation, arrange a contract and get help when an insured event occurs closer to home or office.
Our commitments to clients
- to explain the terms of the contract honestly, including limitations and exclusions;
- to help choose protection based on real needs, not on the principle of “the more, the better”;
- to support the client when an insured event occurs;
- to comply with the requirements of the legislation of the Republic of Kazakhstan and of the regulator – ARDFM.
Frequently asked questions
Why should a private client know about reinsurance?
Reinsurance increases the insurer’s stability: even in the event of a large loss it has the resources to pay. For the client it is an additional argument in favour of the contract’s reliability.
Can I insure both my family and my business in one place?
Yes. Private and corporate programmes are selected by one team, so it is convenient to coordinate protection of property, transport, health and liability so that the covers do not duplicate each other or leave gaps.
If you would like to discuss insurance protection for yourself or your company, you can get a consultation.