Polis Re has a Telegram channel – a short and convenient way to follow materials on insurance in Kazakhstan without visiting the website every day. You can subscribe using the link below.

Go to the Telegram channel

What the channel is for

Insurance is a subject that most people remember only when buying a policy or after an unpleasant event. The channel helps keep the important things at hand: reminders about deadlines, explanations of concepts and practical tips arrive in your usual messenger. It is not a substitute for a contract or a consultation, but an additional source of information that is convenient to read on a phone.

Topics covered

  • Compulsory insurance – MTPL for motorists, OSRNS for employers and other compulsory types: who needs them and what is important to know.
  • Voluntary programmes – CASCO, home and business property insurance, health insurance, travel and cargo insurance.
  • Changes in regulation – market news and a review of changes in the rules that affect policyholders.
  • Insured events – how to act after a road accident, a leak, a fire or a theft, which documents to collect and which mistakes to avoid.
  • Terms in plain language – deductible, sum insured, liability limit, exclusions from cover.

How to subscribe

  1. Install the Telegram app on your phone or computer if you do not have it yet.
  2. Open the link to the channel from this page – it will open in the app or in the browser.
  3. Tap the subscribe button so that new posts appear in your chat list.
  4. If you wish, turn notifications on or off in the channel settings.

Subscribing to the channel is free, and you can unsubscribe at any time from the channel menu.

Safety in messengers

Fraudsters often create channels and accounts that look like genuine ones and use them to collect data or money. A few simple rules will help you avoid problems:

  • join the channel only via the link from the official website;
  • do not publish in comments or send to unfamiliar correspondents document numbers, your IIN, bank card details or codes from SMS messages;
  • remember that a policy is arranged only with a licensed insurance company, and its validity can be checked with the insurer;
  • be cautious about offers to “urgently pay for a policy at a discount” via a link in a private message.

The activities of insurance companies and brokers in Kazakhstan are supervised by ARDFM. If you doubt the authenticity of an organisation, it is better to verify the information through its official contacts rather than in correspondence.

How to use the channel’s materials

The posts in the channel are general in nature and describe typical situations. The terms of a specific policy are always determined by the contract and the insurance rules of the chosen company, so it is important to check them before making a decision. Here are a few tips to help you get more out of the channel:

  • save useful posts to “Saved messages” so you can quickly find a reminder when an insured event occurs;
  • use the search within the channel for keywords – for example, “CASCO” or “deductible”;
  • forward materials to relatives and colleagues if the topic concerns them too – posts can be shared without restriction;
  • check the dates of posts: rules and conditions in the market change, and an old post may not reflect the current situation.

Who the channel is useful for

The channel is intended for private clients and business representatives alike. Motorists will find useful the reminders about policy renewal and the procedure after a road accident, families – materials on protecting home and health, travellers – tips on choosing travel insurance. Company managers and accountants will be interested in the topics of compulsory employee insurance and the protection of property, cargo and liability.

The channel and other sections of the website

Posts on Telegram are brief. For a detailed review it is more convenient to use the website: in the calculators section you can make a preliminary estimate of the cost of a policy, and in the glossary of insurance terms you can find the definition of an unfamiliar concept. If you still have questions, contact details are collected on the contacts page.

Frequently asked questions

Can I arrange a policy through the channel?

No. The channel is for information only. To select and arrange insurance, leave a request on the website or contact a broker to discuss the terms and receive proposals from insurers.

Can I ask a question about my contract in the comments?

It is better not to do this publicly: a question about a specific contract almost always requires personal data. It is more convenient to contact us directly, providing the minimum information needed for an answer.

What should I do if the link does not open?

Update the Telegram app and try opening the link again. If the problem persists, let us know via the contacts on the website.

If you need help choosing insurance protection, you can get a consultation.