Digital life insurance in the Freedom ecosystem

Freedom Life Life Insurance Company JSC

Freedom Life is a Kazakhstani life insurance company that has operated in the market since 2014 and belongs to the international investment group Freedom Holding Corp. The company's main goal is to move life insurance fully online: most programmes can be arranged remotely in a few minutes. The product range includes more than 40 insurance products, and the number of clients exceeds 2.6 million.

The company's journey

The insurer began operating in Kazakhstan in 2014 under the name Asia Life, and since the end of 2018 it has developed under the Freedom brand. In 2022 the company joined Freedom Holding Corp., a holding whose shares are listed on the Nasdaq Capital Market. Today Freedom Life is part of the Freedom digital ecosystem, and its clients can use insurance products together with other services of the group.

In recent years the company has launched a number of fully digital products: online coronavirus insurance, subscription-based critical illness insurance, and several online life insurance programmes, including savings ones. Freedom Life actively cooperates with major Kazakhstani e-commerce platforms, and in 2026 it announced that the transfer of pension savings from the UAPF to the company to buy an annuity is now done fully online.

Full nameFreedom Life Life Insurance Company JSC
ARDFM licenceNo. 2.2.14 of 22.07.2024
BIN140940003807
Chair of the Management BoardYerdesov Azamat Dzhansultanovich
Chair of the Board of DirectorsTurlov Timur Ruslanovich
Insurance holdingFreedom Finance JSC
Branches17
Head officeAlmaty
In the marketsince 2014 (former name: Asia Life Life Insurance Company JSC); Freedom brand since the end of 2018
GroupFreedom Holding Corp. (since 2022)
RatingsS&P Global Ratings "BB+" / "kzAA", outlook "Stable" (reviewed 03.10.2025); Moody's Ratings IFSR "Baa3", outlook "Stable" (04.09.2026)
ReinsuranceGeneral Reinsurance AG (Germany)
Scalemore than 40 products, more than 2.6 million clients
Official websiteffin.life

Regulation and supervision

Freedom Life is licensed and supervised by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (ARDFM). Its current licence is No. 2.2.14 of 22.07.2024. Information on the company's management, major shareholders and branches is published by the regulator in its list of financial organisations.

According to ARDFM, the company's management board is chaired by Azamat Yerdesov and its board of directors by Timur Turlov. Freedom Life's insurance holding is Freedom Finance JSC, a Kazakhstani company of the Freedom group. The head office is in Almaty, and 17 branches operate in Almaty, Astana, Semey, Atyrau, Kostanay, Aktau, Ust-Kamenogorsk, Shymkent, Karaganda, Kokshetau, Taraz, Uralsk, Aktobe, Petropavlovsk, Kyzylorda, Pavlodar and Taldykorgan, that is, in practically all regions of the country.

Ratings and protection of obligations

In September 2026 Moody's Ratings assigned Freedom Life an insurance financial strength rating of "Baa3" in national and foreign currencies with a stable outlook. This is an investment-grade rating. S&P Global Ratings rates the company "BB+" on the international scale and "kzAA" on the national scale, also with a stable outlook. Additional protection of the portfolio is provided by reinsurance with the German General Reinsurance AG, which holds high S&P and Moody's ratings.

Programmes for private clients

Freedom Health

A health subscription: coverage of treatment costs for serious illnesses up to USD 1 million.

Freedom Capital

Endowment life insurance in US dollars and euros with round-the-clock protection worldwide.

Freedom Kids and Keleshek

Savings for a child's future combined with insurance protection; Freedom Future is endowment life insurance.

Pension annuity

Converting pension savings into regular payments; the Freedom Life programme as an additional way to save for retirement.

Travel

Freedom Sayakhat is online travel insurance, Freedom Fly is protection on flights, and Freedom Train covers accidents during trips.

Sport and accidents

Freedom Sport protects athletes during training and competitions, and Freedom Protect is affordable accident protection.

Solutions for employers

For companies, Freedom Life offers compulsory insurance of employees against accidents, voluntary group insurance, corporate critical illness insurance, and the Freedom Security and Freedom Team programmes, which give additional protection of employees' lives and health. Compulsory tourist insurance for tour operators is available separately.

  • compulsory insurance of employees against accidents;
  • group life and health insurance for employees;
  • corporate protection against critical illnesses;
  • compulsory tourist insurance.

How to report an insured event

  1. Report the event

    Contact Freedom Life through the contact centre or the company's official online channels as early as possible.

  2. Prepare a claim

    State the policy number, the insured person's details and a description of what happened.

  3. Collect the documents

    Medical and other supporting documents, according to the list in the insurance rules of your programme.

  4. Receive the payment

    After reviewing the documents, the company makes a decision and transfers the compensation.

Important: for subscription and foreign-currency programmes, check the contract currency, coverage limits and exclusions before paying; they are set out in the insurance rules on the official website.